At vipph25, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Last Updated: January 1, 2026Six principles that guide how vipph25 handles your personal information every single day
All personal data stored by vipph25 is protected with 256-bit SSL encryption and industry-standard security protocols. Your information is never stored in plain text.
vipph25 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you — full stop.
vipph25 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
We tell you exactly what data we collect and why. No hidden tracking, no undisclosed data sharing. What you see in this policy is what we actually do.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data. vipph25 honours all valid data subject requests promptly.
vipph25 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation.
📋 Summary: This Privacy Policy describes how vipph25 ("we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who use the vipph25 platform at vipph25.org. By registering an account or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.
1.1 vipph25 is committed to protecting the privacy and personal data of all players and visitors who interact with our platform. We understand that trust is the foundation of any relationship between a gaming operator and its players — and that trust begins with being completely transparent about how we handle your information.
1.2 This Privacy Policy applies to all personal data collected through the vipph25 website, mobile platform, customer support channels, and any other service operated under the vipph25 brand. It applies to all users, including registered players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
1.3 This policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, we also observe the standards set by PAGCOR in relation to player data management.
1.4 This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the vipph25 platform more broadly.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, vipph25 acts as the personal information controller in respect of the personal data it collects from players and visitors.
2.2 As the personal information controller, vipph25 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
2.3 Where vipph25 engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification providers), those parties act as personal information processors and are contractually bound to process data only in accordance with vipph25's instructions and applicable Philippine law.
2.4 For all data privacy enquiries, requests, and complaints, you may contact our designated Data Protection Officer at: [email protected]
3.1 vipph25 collects the following categories of personal data:
Sensitive Personal Information: vipph25 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (e.g., health data, political opinions, religious beliefs) unless specifically required by law or regulation. If such data is inadvertently provided, it will be handled with the highest level of protection.
4.1 vipph25 collects personal data through the following means:
4.2 vipph25 does not collect personal data from social media platforms or other third-party sources without your explicit consent, except where required by applicable law or regulation.
5.1 vipph25 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data |
| Age and identity verification (KYC) | Identity data, government ID documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing customer support | Contact data, communications data, account data |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Anti-money laundering compliance | Financial data, identity data, transaction history |
| Responsible gaming monitoring | Usage data, game history, betting patterns |
| Sending promotional communications (with consent) | Contact data, usage preferences |
| Platform improvement and analytics | Technical data, usage data (aggregated/anonymised) |
| Legal and regulatory compliance | All categories as required by applicable law |
5.2 vipph25 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
5.3 Where vipph25 sends you marketing communications, you may opt out at any time by contacting our support team at [email protected] or by using the unsubscribe mechanism included in any marketing email. Opting out of marketing communications will not affect the processing of your data for other purposes such as account management or legal compliance.
6.1 Under the Philippine Data Privacy Act of 2012, vipph25 processes your personal data on the following legal bases:
6.2 Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
7.1 vipph25 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
We share data with carefully selected third-party service providers who assist us in operating the platform, including:
All service providers are contractually required to process your data only on vipph25's instructions and to maintain appropriate security measures.
vipph25 may disclose your personal data to the following authorities where required by law:
In the event of a merger, acquisition, or sale of all or part of vipph25's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
Our Commitment: vipph25 never shares your personal data with advertisers, data brokers, or any third party for commercial profiling purposes. Your gaming activity and financial data are treated with the strictest confidentiality.
8.1 vipph25 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The following types of cookies are used:
8.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the vipph25 platform. Instructions for managing cookies are available in your browser's help documentation.
8.3 vipph25 does not use third-party advertising cookies or allow external advertisers to place tracking technologies on the platform.
9.1 vipph25 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vipph25 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
9.3 While vipph25 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
10.1 vipph25 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
10.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with vipph25's data disposal procedures.
10.3 Where you have submitted a valid erasure request (see Section 11), vipph25 will delete your data as soon as practicable, subject to any overriding legal retention obligations.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by vipph25:
11.2 To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Subject Request – [Your Name]". We will respond to all valid requests within thirty (30) calendar days of receipt.
11.3 vipph25 may request proof of identity before processing a data subject request to ensure that personal data is not disclosed to an unauthorised party.
11.4 There is no charge for submitting a data subject request. However, where requests are manifestly unfounded or excessive, vipph25 reserves the right to charge a reasonable administrative fee or decline to act on the request, in accordance with applicable law.
🔞 Age Restriction: The vipph25 platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR regulations. vipph25 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data without delay.
12.1 If you are a parent or guardian and believe that your child has registered on the vipph25 platform or provided us with personal data, please contact us immediately at [email protected]. We will take prompt action to investigate and, where confirmed, delete the data and close the account.
12.2 vipph25 employs age verification measures during the registration process and as part of ongoing KYC procedures to prevent underage access to the platform.
13.1 vipph25 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers or international game software suppliers), vipph25 ensures that such transfers are carried out in compliance with the Philippine Data Privacy Act of 2012.
13.2 International transfers of personal data are only made where:
13.3 You may request information about the safeguards in place for any international transfer of your personal data by contacting our Data Protection Officer.
14.1 vipph25 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this policy will always be published on the platform with the date of last update clearly indicated at the top of the page.
14.2 Where changes to this Privacy Policy are material — for example, where we introduce a new purpose for processing your data or share your data with a new category of third party — vipph25 will notify you by email or by a prominent notice on the platform prior to the changes taking effect.
14.3 Your continued use of the vipph25 platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you may request account closure in accordance with our Terms & Conditions.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way vipph25 handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
Live Chat: Available 24/7 via the vipph25 platform
Response Time: Within 30 calendar days for formal data subject requests
15.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
National Privacy Commission (NPC)
The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines. Complaints may be filed through the NPC's official channels.
15.3 vipph25 takes all privacy complaints seriously and will cooperate fully with any NPC investigation. We encourage players to contact us directly in the first instance so that we have the opportunity to resolve any concern promptly and to your satisfaction.
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